You can find a list of questions frequently asked of the Schererville Police Department below. We will update this list as more frequent questions are asked.

What is 911?

Dial 911 for the fastest possible emergency response. 911 is an easily remembered number that is universally recognized throughout the United States. 93% of the US population currently utilizes this system. The system is designed for immediate public safety assistance.

When do I call 911?

Call 911 if severe injuries are involved, if someone is in danger, if you find a fire, if you see a crime in progress or immediately following a crime, if you see or hear weapons involved, or if you hear someone screaming for help. Stay calm to think clearly

What happens when 911 is called?

Trained communications personnel listen and ask many questions. Where, Who, What, When, Why and How will be asked. This enables them to send a "team of proper help".

You have heard it before, "LOCATION, LOCATION, LOCATION!" This is a critical time when location is most important. If the emergency is at a different location than where you are calling from, be sure to notify the dispatcher. These questions may seem unreasonable at the time, but these questions could be crucial in aiding those who are in danger, securing a crime scene, capturing the criminal and protecting the responders. DO NOT HANG UP UNTIL THE DISPATCHER TELLS YOU TO DO SO!

The questions may include:

Where is the emergency? What is the emergency? Who needs help? Do you know who did this? Why did they do this? How long ago did this occur? Name and phone number of the person reporting the incident. Suspect or vehicle descriptions could be asked. How many subjects involved? Remember, that even while these questions are being asked...help is already on the way.

You should not call 911 for abandoned vehicles, loud parties, barking dogs, vandalism or reporting crimes after the fact when no one is in danger. Road weather information, vehicle lock outs, firework complaints, telephone numbers or minor incidents should be directed to the non-emergency line at 219-322-5000. If in doubt, call 911.