Online Services

This service is provided by the Lake County Department of Homeland Security and offered to all towns and cities in the county.  Town residents will need to create an account to enroll in Smart911 and Rave Alert.

Smart911 is a free service that allows individuals to create a Safety Profile for their household that can include any information they may want 9-1-1 call takers and first responders to have in the event of an emergency. This way, if they need to dial 9-1-1, their Safety Profile will immediately display on the call taker’s screen saving critical seconds and even minutes in response to the emergency. Coupled with Rave Alert individuals can receive notifications on potentially hazardous situations involving weather, traffic and other emergencies.

By visiting, individuals can create a Safety Profile for their household that includes any information they want 9-1-1 and response teams to have in the event of an emergency. When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response teams to the right location with the right information. Responders can be aware of many details they would not have known previously, and now fire crews can arrive at a house fire knowing how many people live in the home and the location of bedrooms, EMS can be advised of allergies or specific medical conditions and police can have the photo of a missing child in seconds rather than minutes or hours.

Individuals can also opt-in for Rave Alert which allows citizens to receive timely and actionable emergency alerts via email, text or voice message on their cell phones. Individuals decide how much information they want to provide when they sign up and it is stored on the Smart911 secure online system. They can also identify when and how they are alerted and communicated with before, during, and after emergencies. Rave Alert will work in much the same way that CodeRed currently does.

While Rave Alert will be prepopulated with numbers from a phone bank, residents of Schererville who want to receive alerts will need to opt-in to the new Rave Alert system by signing up at to make sure they are in the system. At this time, we are asking residents without Internet access to ask a friend, family member, or neighbor to assist them with signing up. 

Rave will always call you with the number 219-755-3166.